Shipping Policy

The product prices that are displayed in our product catalog do not include the shipping fees. The shipping fee amount will vary based on the delivery address. Shipping rates will vary depending on product type, origin, and delivery destination. Please note that the shipping rate amount is non-negotiable and created from the rates provided by the applicable shipping carrier service. Bitcoin LYFE is unable to influence these rates. Most products are typically shipped within 2-3 days and we cannot guarantee delivery to P.O. boxes. 

Please allow up to one week for skincare product orders to be dispatched via the shipping carrier. For orders being shipped to Canada, please allow up to 10 days for delivery. For orders being shipped to the United States, please allow up to 7 days for delivery. For orders outside Canada and the US, please allow up to three weeks for delivery.

Please note that shipping times are estimated and may vary due to factors outside of our control, such as customs processing times and carrier delays. We are not responsible for any customs fees or duties that may be charged upon delivery.

We understand that sometimes delivery mishaps can occur, such as a missing apartment number, wrong house number, or an unsupported forwarding address, which can prevent a package from reaching you.

If your package fails to be delivered, there's a chance it can be returned before another delivery attempt is made. If you are located in the United States or Canada and your package is returned to us, we will gladly reship it to you for a small fee to cover shipping expenses. However, if you are located outside of the United States or Canada, we will not be able to reship your package, and you will need to bear the full cost of the lost shipment if it is due to an incorrect address provided by you.

We recommend that you ensure that your shipping address is complete and accurate to avoid any delivery issues. If you have any concerns about the status of your order, please do not hesitate to contact our customer service team for assistance. We're here to help!